Article from The Mail on Sunday Newspaper, 9th August 2009
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Latest Reviews
"Thank You" I would like to thank all at the Ifracombe for a comfortable and enjoyable stay, the staff were so friendly and made us feel at home. We only spent one night there on the 28 th August 2010 but it was like a home from home. The rooms we had were comfortable and clean , we ate both in the evening and the breakfast in the morning and it was all lovely. We would definitely come again and we will recommend you to all our friends.
Once again thank you. Joanne, Elaine, Marion, Debbie, Sinead, Leanne and Carol. Via Email, 28th August 2010
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Dear Bertie, Just a quick note to thank you for a lovely stay at your hotel, we were delighted with our apartment and it was wonderful for the kids to run around in and not be confined to one room. We would be very interested in staying with you again next August and hope you will be able to accomadate us. Thank once again for a most enjoyable stay.
Regards, Sarah,Dave,Josh,Harry and Charlie Cohan, by email on 30th August
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“ Fantastic ” We recently stayed at this hotel in mid Aug 2010 this being my first time however my Mum and Brother's second time as they came last year. On arrival the staff where very helpful and welcoming, We stayed in one of the apartments which we thought was massive, there was enough space for all the family. Everything was provided in the apartment cutlery, cooking utensils everything. The place was very clean, the hotel staff even came in half way through our stay and changed the bins and gave us new towels. The breakfast was was amazingly scrumptious, we where definitely well looked after by the staff... and are looking for dates for next years holiday at the Ilfracombe House Hotel. Thank you for an enjoyable stay! From jetsettrs, Tripadvisor.com 23rd August 2010
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+ i could not fault this hotel . very very clean and helpful.
colin paillin , melton mowbray (GB). 2010-08-16
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"Excellent" Me and 3 friends stayed in one of the self contained apartments and it was an absolute delight! except for the slightly dated decor in the bedrooms, we got all we hoped for and more. The breakfast was very good and staff /service was excellent.
The only down point was the deposit we were made to pay (£100 which was even more than the cost of the room) because we were three young ladies apparently that meant were were more likely to trash the place!
All in all it was a very pleasurable stay and i would definitely go back again! Kuadz, Tripadvisor.com, 16th August 2010
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+ The staff were very friendly & helpfull. The hotel was excellent value for money & the luxury room were lovely,clean & with lots off facilties automatically provided,ie iron & ironng board etc.
- Nothing, everything was excellent!!
Nigel Langford , Birmingham (GB). 2010-08-10
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+ good friendly staff and they could do enough to make your stay more welcoming
Patrick Holland , Luton (GB). 2010-08-02
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“ Great service, great location and all the facilities you'd want to be comfortable" The apartments attached to the hotel are an ideal place for a family to stay, with great service from hotel staff, and comfortable rooms with all mod cons. The location is really convenient, being within just a few metres of the sea front and a short stroll to the town centre. Having a car parking space was a real bonus in this area. Wifel, Tripadvisor.com, 27th July 2010
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+ Zeer goed onderhouden, netjes en gezellig hotelletje, prima gelegen in hartje Southend, één van de meest gezellige kuststadjes in het zuid- oosten van het vk. Behalve de kraak-nette kamers, de gezellige inrichting en de voortreffelijke maaltijden, vallen vooral de vriendelijkheid van management én personeel op ! Een aanrader en uitstekende prijs/kwaliteit verhouding !
- Ik kan geen negatieve punten vinden... Dat alleen al is een punt dat zelfs bij de sterkste punten van het hotel hoort !
Raoul COECK , HALLE/ZOERSEL (BELGIUM). 2010-07-24
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+ The comfort, food, and friendly staff.
- We were on the top floor.We had not requested a lower floor so it was my fault. However, another handrail on the stairs would have been helpful for us olduns.
Sam GRICE , Burton on Trent (GB). 2010-07-19
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+ Room, Service, Staff.
Mac Mc Grath , LONDON (GB). 2010-07-19
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“ Friendly self-catering for families" We booked the self-catering apartment 5b for 2 weeks at 70 pounds per night and were very happy there. The owner was very helpful and even replaced one of the mattresses the next day after my wife couldnt sleep on it the first night. The location is great for families with kids because it is very close to the seafront and Adventure Island, which we frequented with our 4-year old daughter, also lovely views of the sea from the cliffs and within walking distance of the high street. Parking no problem behind the hotel or out the front of the appt. I would highly recommend it to families who want self-catering in a pleasant location. 2 bedrooms are provided. Only things we missed were a proper dining room table and a better shower - the fitting kept coming off the wall! Upstairs is better ;) From Niquito, Tripadvisor.com 18th July 2010
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“ Great Hotel ” Great hotel would highly recommend it. Nothing to much trouble for the staff and rooms well laid out and clean. stockley12, From Tripadvisor.com 1st July 2010
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+ An excellent Hotel, the room was clean and facilities were just what i needed.The Hotel is run by very nice people who Were so helpful and pleasant. They made me very welcome and were considerate of my needs. Would highl;y recommend.
Angela Melanophy , Sittingbourne (GB). 2010-06-15
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“ Welcome - fabulous, Hotel - spotless, staff professional and friendly.
What a lovely stay we had at The Ilfrcombe House Hotel. What a welcome! Arrived very early but in no time our room was made ready and it was spotless and very comfortable.The cleanliness of all areas of the hotel was impressive to say the least. Nothing was too much bother for all staff we met and buffet breakfast was more than you could have hoped for. Top marks all round and I would certainly recommend this hotel to others. This was a place where you could see a team at work and all ready to go the extra mile to make a visitor welcome. Value for money was excellent also. Marion &Jimmy, 7/05/2010
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“Ilfracombe House Hotel was Home away from home” Many of my family members and friends stayed at The Ilfracombe House when we were in Southend-on-Sea for a wedding. I have never stayed in a Hotel that seemed as if I was in my own home. The hotel owner Mr. Bertie and his staff made everyone feel welcome, they were very friendly and eager to make the guests comfortable. It was a wonderful experience.
ben aaron 7/05/2010
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“ Excellent Customer Service. All staff very friendly and helpful. ”
Emailed several hotels in Southend to ask for availability at last minute - this one was the only to reply. Initially they did not have a room but kept my details and was contacted by Bertie on Friday who let us know a room had become available. Arrived on Saturday, greeted by Michelle (also very friendly and helpful). Stayed in Room 16, pleasant room and lovely bathroom, all clean and tidy. The door of room number 1 was open the next morning (also looked nice and I would ask for that room next time).
Had a few drinks in the bar on the Saturday afternoon and a meal in the evening before going to see Riverdance. Meal very nice - good price, total cost just over £30. for two courses each plus bottle of wine. Breakfast next day was good also. The people in this hotel are very hardworking and really deserve a good review - I have signed up to Trip Advisor today to write this! Watkins, Tripadvisor.com March 2010
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"GREAT HOTEL" This Hotel was a really good find. The rooms are comfy, the Staff are really friendly and the food is very nice. We had a nice dinner before going to see a show at the Cliffs Pavilion, which is just a short 5-7 minute walk away.
The car park is pretty small and is situated at the back of the Hotel. We park the car on the street and did not have any problems.
The Hot and Cold breakfast in the morning is buffet style and was really tasty. I would definately visit the Hotel again. Joseph, From Tripadvisor.com
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+ The staff were very pleasent and they could not do enough to help you. The breakfast was amazing and the room was in execellent condition will be recommending to all.
Philip Taylor , RUSHDEN (GB). 2009-10-02
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+ Location, friendly staff, good value hor money, perfect breakfast, complete privacy
anonymous . 2009-09-22
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+ The staff were extremely helpfull As a sigle woman I felt very safe lots off family around very nice friendly atmosphere Helen CUNNINGHAM,
West end Marazion Cornwall (GB). 2009-08-31
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"We recently stayed at the Ilfracombe for a romantic extended get-away weekend from London. We would definitely return to the Ilfracombe, as the staff were very friendly and accommodating, the apartment (Medieval) was very well appointed, and the breakfast was plentiful. The rooms were spacious and decorated with care. The back yard was great for the dog to play in. The location is also superb, as not in the center of town, but within walking distance, as is the pier. The sea is no more than a 2 min walk away. Needless to say, when we left, we wanted our little trip to start all over again. We would very happily recommend the Ilfracombe! sent by email from Richard and Till
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The Mail on Sunday Newspaper, 9th August 2009 
by John Nichol, stayed with his wife and daughter at the Ilfracombe House Hotel, June 2009
''Today, Southend is Essex's largest town and the population of some 175,000 host nearly three million visitors each year. Accommodation varies greatly in quality and price. An internet search found basic family rooms as expensive as £250 per night. But then I discovered a gem. The Ilfracombe House Hotel, a five-minute saunter to the beach, offers two-bedroom self-catering apartments from just £75 a night. And that included a sumptuous English breakfast for all three of us.
OK, it may not have been five-star luxury but it had a well equiped kitchen and the lounge and both bedrooms had TV's and DVD players. It was clean, comfortable and perfect for our family.
The beach was our main focus of entertainment. The sun blazed down and the sun gambolled in the sand. Once the sun went down, we relocated to Adventure Island and multitude of, in my opinion, terrifying rides. We spent most of the weekend in the open but there were enough covered activities, such as Sealife Adventure and Kids Kingdom, to cater for rainy days.
It was an exhausting few days but the Nichol family loved it. We enjoyed old fashioned seaside pleasures: sunhats, sand in our socks, melting ice creams drizzled in red goo and fish and chips laced with vinegar, washed down with fluorescent fizzy drinks. Southend provided a magical family holiday, we will certainly go back''. Read the full article online.
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'Just wanted top drop you all a line to thank everyone for our most enjoyable stay last weekend. the freindliness and relaxed attitude shown by all your staff was a pleasure, not shown at a lot of hotels these days! we will be back again in the near future Thanks for everything Paul + Trish Kelly' weekend 7-8th August 2009
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+ Friendly service, excellent breakfast, very pleasant room.
David Mason , Ebbw Vale (GB). 2009-07-20
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+ Good location, quiet but close to water. Room was larger than expected, was advertised as compact but was quite spacious. Great breakfast. Attentive staff. Free Wi-Fi was a pleasant surprise. Free parking.
- Decor was tired looking and furniture a bit worn and stained but still comfortable.
Dilys Lichacz, Culburra Beach (AUSTRALIA). 2009-07-16
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+ Very friendly and helpful staff. The hotel has been thoroughly overhauled from the chimney pots and down. Delicious full English breakfast. The hotel is located within convenient walking distance from both the sea front and town centre. Excellent value for money.
Stefan Lund , Stockholm (SE). 2009-07-16
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+ Although some of the furnishings were not brand new i.e. bathroom suite, all were in very good condition and immaculately clean. The owner was very attentive and pleasant and even cooked my pasta supper. The location is also in an elegant part of the town.
- Nothing to dislike but it would have been nice to have some bottled real ale in the bar e.g. London Pride, Spitfire etc.
Rodney Cure , Earl Shilton (GB). 2009-07-10
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+ The staff were really friendly & helpful. They put themselves out to resolve a problem with our room - which was an error on my part when booking.
JOSIE SMITH , Flitwick Beds (GB). 2009-07-05
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+ the hotel was ideally placed about a five minute walk from the town centre and about a two minute walk to the beach and pier.
anonymous . 2009-07-05
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+ Friendly helpful staff. Good breakfast.
Louisa Forrest , London (GB). 2009-06-28
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+ The staff were very friendly the room was great the food and wine were tasty altogether good.
- Breakfast was limited. More cold buffet would have been appreciated
catherine thompson , fareham (GB). 2009-06-27
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Business visitor one night
Convenient and friendly. Reviewed by TOM L From Huddersfield, England Who stayed in June 2009
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Stay at Ilfracombe House in Southend
Very nice friendly staff. Comfortable room Reviewed by J Carling From England Who stayed in June 2009
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Does exactly what it says on the tin
Comfortable accom with free WIFI and sky sports all as described
Parking is first come first served in the car park but there are plenty of other spaces available Reviewed by Ian Howlett From Haydock, England Who stayed in May 2009
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+ All of the staff at the hotel were very helpful and friendly. they were also very knowledgeable about the local area, which in many hotels these days is somewhat lacking. Overall was a good experience and we would go back there if we were in Southend again. Reviewed by A White From Havant, England Who stayed in May 2009
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+ absolutely amazing, the staff were excellent and always polite, the room was lovely and comfortable, breakfast was very good. Will definitely come back, was a wonderful,a peaceful and relaxing stay.
Holly Zwager , Hatfield (GB). 2009-06-12
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+ all the staff were very polite and helpful the room was lovely and the whole hotel throughout was spotless will defiantly go back again
kelly watson , chelmsford (GB). 2009-06-09
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+ The owner and staff were very friendly and helpful. The English Breakfast was very good, buffet style, as much as you like. Staff always on hand during breakfast.
Colin Baker , Peterborough (GB). 2009-06-04
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+ The hotel is friendly, the rooms are spacious and clean and the buffet breakfast was good quality fresh food.
Ian Mason , Shrewsbury (GB). 2009-06-02
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+ When we arrived at this hotel, we thought it looked ok, so we were surprised when we went in and our room was fantastic. The food was great, with plenty of choice. All the staff seemed really nice too.
- Windows rattled a during the night because of the wind.
Mick Klein , York (GB). 2009-05-30
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+ a very good experience,cannot praise michelle enough,breakfast was superb.we had such a good time we forgot to leave a tip.when we come again(and we will) we will sort it then.many thanks for a great time. the spencers
george spencer , dunstable (GB). 2009-05-21
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+ Comfortable accom with free WIFI and sky sports all as described
Parking is first come first served in the car park but there are plenty of other spaces available. Reviewed by Ian Howlett, From Haydock, England Who stayed in May 2009
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+ The hotel had a pleasant ambiance, the rooms were spacious, and although the hotel was full, the atmosphere was quiet and peaceful
- Nothing not to like
Susan owen , London (GB). 2009-05-13
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+ We loved this hotel because breakfast is until 11:30 and we usually miss it
carol fairbairn , Mill Hill (GB). 2009-02-03
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+ The staff were very pleasant and couldn't do enough for us.
Susan. 2009-04-16
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